DiceXo

Responsible Gambling

This page explains, in plain English, what playing dice on DiceXo actually costs you over time, how to spot when gambling is stopping being fun, and exactly what tools this site gives you to slow yourself down or stop. Every mechanic described here is how the site really behaves today — the limits, the break and the self-exclusion are all real, and all of them are in the menu under your username. If you only read one line: the game is built so that the house wins in the long run, so treat anything you stake here as money you have already spent.

Last updated: 21 September 2026

Gambling is entertainment, not income

DiceXo has one game: dice. It is set to a 1% house edge, which is another way of saying that for every $1.00 staked, the game is designed to pay back about $0.99 on average. That missing cent is how the site makes money. It is not a fee you can avoid by playing better, betting differently, or waiting for a pattern — there is no skill in dice, and there is no "due" number. Every roll is independent of the one before it.

Over a short session that 1% is invisible; you can win, and plenty of people do. Over a lot of bets it is the only thing that matters. Here is what the maths says, on average:

Read the left column carefully: it is the total of every bet you place, not the amount you put in. If you deposit $200 and replay the same money twenty-five times, you have staked $5,000. Rakeback gives back 0.1% of everything you stake if you claim it, so a player who always claims is really paying about 0.9% rather than 1% — it lowers the cost, it does not remove it.

This game is fast, and the speed is the real risk

A dice bet settles instantly. The site will accept up to 30 bets every two seconds from one account, and the auto-bet feature will keep placing bets without you clicking anything. The current settings allow a stake of up to $50,000 on a single bet (with a maximum win of $10,000 per bet); these are settings we can change. That combination means turnover — and therefore the cost of the edge — can build far faster than it feels like it is building. Most people who get into trouble here will not do it with one big bet. They will do it with a thousand small ones in an evening.

One more thing worth knowing: not everything you see on screen is a real player. The scrolling bet feed includes simulated activity, and the site-wide "total bets" and "total wagered" figures in the header are not a live count of real play. Never use any of it as a measure of what is normal, or of what you could be winning.

Never play with money you cannot afford to lose

Deposits here are real cryptocurrency sent to our own wallet addresses. There is no payment processor in the middle, which means there is no chargeback, no reversal and no "cancel". Once a transaction is on the blockchain, it is done. Your balance is also held in coin, so its value in your own currency moves with the market even when you are not playing.

Some practical rules that hold up better than any strategy:

• Decide what you are willing to lose before you deposit, and set a deposit limit to match it (see below). A limit you set while calm is worth more than a decision you make while losing.
• Never borrow money to gamble, and never gamble with money meant for rent, food, family or debts.
• Do not chase losses. Increasing your stake after a losing run does not change the odds of the next roll; it only increases how much the edge takes.
• Do not play while drunk, on medication that affects judgement, or when you are upset, bored or unable to sleep.
• Keep gambling separate from money you are trying to grow. This is not investing.

Be clear about what this site is not

We would rather tell you this on the page about staying safe than bury it: the balance you see here is a record of what the operator owes you, not coins held in your name. It is not kept in a segregated or protected account, it is not insured, and there is no compensation scheme standing behind it. If the operator could not pay, there is nobody else who would. The only evidence that the game itself is straight is a calculation you can repeat yourself, which is set out on the Provably fair page. Take all of that into account when you decide how much to keep on the site — and take out anything you are not actively playing with.

There is also one rule you should know about before you deposit, because it affects how quickly you can change your mind: deposits and in-site coin swaps must be wagered once before they can be withdrawn (we describe this as a 1× rollover). If you deposit $200 and immediately want it back, you cannot simply withdraw it — you would have to stake $200 first. If you have deposited and then decided you do not want to play after all, starting a break sets that requirement aside for withdrawals, and you can take your money out without betting it. That is explained under "Getting your money out while a break is running" below.

How to tell if it is becoming a problem

Nobody plans for gambling to become a problem, and it very rarely announces itself. Read this list honestly. It is not a diagnosis — it is a prompt to stop and think.

• You play for longer, or stake more, than you meant to — most times, not just occasionally.
• You go back to try to win back what you lost.
• You have deposited money you had set aside for something else.
• You have borrowed, sold something, or used credit to keep playing.
• You hide how much you play, or lie about it, to people close to you.
• You feel restless, irritable or anxious when you cannot play.
• Gambling is the thing you reach for when you are stressed, lonely or low.
• You have missed work, sleep, meals or people you care about because of it.
• Winning no longer feels like much, and only bigger stakes feel like anything.
• You have tried to cut down or stop before and gone back.

If more than one or two of those land, use the tools below now rather than later — and talk to one of the free, confidential services listed at the end of this page. If you recognise these in someone else, the same services support family and friends.

The tools this site actually gives you

Where to find them

Sign in, open the menu under your username at the top of the page, and choose Safer gambling. Everything below lives in that one panel. You have to be signed in to reach it — if you are locked out of your account and need something done, email support@dicexo.com.

Deposit, loss and wager limits

You can set three kinds of limit, each over three rolling windows, all in US dollars:

The three windows are daily (the last 24 hours), weekly (the last 7 days) and monthly (the last 30 days). They roll continuously — a daily limit does not reset at midnight, it frees up as the last 24 hours move forward. Any limit can be set between $1 and $10,000,000. Only real activity counts, valued in US dollars at the moment of each bet or each credited deposit.

The part that matters most:

• Making a limit stricter takes effect immediately. Lower it, and it applies to your very next bet.
• Raising or removing a limit takes 24 hours. You will see the exact time it will change, the old limit keeps applying until then, and a "Keep current limit" button lets you cancel the change at any point in that window. This cooling-off period is deliberate and cannot be skipped.
• When you reach a limit, the site tells you which one and roughly when you will be able to play or deposit again — for example: "You've reached your daily loss limit ($20.00). You can play again from about tomorrow at 14:05."
• With a deposit limit switched on, you cannot submit a second deposit claim while one is still waiting to be checked.
• A deposit only counts against a deposit limit once it has been credited to you, not at the moment you send the coins.
• If the operator has set a limit on your account as well as your own, the stricter of the two applies, and the panel tells you so.

Reality check

A pop-up reminder that interrupts you while you play and shows how long you have been here this session, how many bets you have placed, how much you have staked and whether you are up or down. You can set it to every 15, 30 or 60 minutes. When it appears it also pauses auto-bet, and it offers you a direct route to the "Take a break" section.

Two honest caveats: the reality check is off by default — you have to switch it on — and it measures the session from when you opened the site in that browser tab, so closing and reopening the page starts the clock again. It is a nudge, not a lock.

Take a break (a cool-off)

You can shut your own play down for 24 hours, 7 days or 30 days. While a break is running:

• Blocked: placing bets, claiming deposits, swapping between coins, and claiming any bonus — rakeback, VIP rewards, the daily bonus and promo codes.
• Still available: signing in, and withdrawing your balance.
• You will see this if you try to bet, with your own end time filled in: "You're taking a break until tomorrow at 14:05. Betting, deposits, swaps and bonuses are paused until then — you can still withdraw your balance."
• Not blocked: if your Bitcoin deposits use an address of your own, coins you send to that address are still credited automatically while the break runs. A break stops you claiming a deposit on the site; it cannot stop the blockchain. Every other coin goes through a claim, and that claim is blocked.

A break cannot be ended early, shortened or cancelled — not by you, and not by the operator. You can make it longer at any time by choosing a longer period. Please take that seriously before you confirm: if you pick 30 days, it is 30 days.

Anything you have already earned but not claimed — accrued rakeback, an unclaimed VIP reward — stays on your account. You simply cannot claim it until the break ends.

Self-exclusion

If gambling has become a problem rather than a habit you want to trim, self-exclusion is the stronger tool. You can exclude yourself for 6 months, 1 year, 3 years, 5 years, or permanently. To confirm, you have to type your username — this is on purpose, so it cannot be done by accident.

It blocks the same four things as a break — betting, deposit claims, swaps and bonus claims — and, like a break, it leaves withdrawals open. The same Bitcoin caveat applies: coins sent to a Bitcoin address of your own are still credited automatically. The differences are these:

• It cannot be undone. Not by you, not by support, not by asking nicely. A permanent self-exclusion is permanent.
• You cannot claim bonuses, rewards or promo codes for as long as it lasts.

What a break or a self-exclusion does not do

We would rather you knew the gaps than found them out at a bad moment:

• It does not stop you signing in or looking at the site. You can still open DiceXo, see the game and the feed. Only the actions listed above are blocked.
• It applies to your account, not to you. Nothing in the software automatically stops the same person opening a different account with another email and an invite code. If you are excluding yourself because gambling has become a problem, please also install blocking software on your devices — see below — and tell someone.
• It does not reach other gambling sites. It only covers DiceXo.
• It does not change anything about how your withdrawal is reviewed.

Limits and pauses set by us

The operator can also set a limit on an account, or pause play on it, if there is a reason to. Where both exist, the stricter limit applies, and the panel shows you which one is in force. A pause that we applied can be lifted by us; a break or exclusion that you chose can never be lifted early by anyone. If play has been paused on your account and you do not know why, email support@dicexo.com.

Getting your money out while a break is running

This is deliberate and it is important: a break or a self-exclusion never traps your balance. Withdrawals stay open the whole time, and while a break is running the 1× wagering requirement described earlier is set aside for withdrawals — so you do not have to gamble your money in order to get it back. Coin-to-coin swaps stay blocked.

The ordinary withdrawal rules still apply: the minimum is $5.00 worth, the coins are held as soon as you request, and every withdrawal is reviewed before it is sent, with no guaranteed timeframe. If you have waited longer than you expected, email support@dicexo.com. If a withdrawal is rejected, the coins go back to your balance. Occasionally an account is put on hold while we check something, and you will be told to contact support if that happens.

Closing your account

There is currently no button to close or delete your own account. Two things you can do:

1. Withdraw your balance first. Closing an account does not automatically pay out what is in it, and does not remove it — what happens to that money is still an open point, marked in section 17 of the Terms. Take your money out before you ask for anything else.
2. Ask us to close it — email support@dicexo.com from the address on the account and say so. It is not instant. If your reason is that gambling has become a problem, use permanent self-exclusion as well: it takes effect the moment you confirm it and does not depend on anyone answering a message.

Closing an account does not erase your history with us. Bets, transactions, sign-in records and safer-gambling records are kept. See the privacy page for what we hold and for how to ask about it.

Age, and keeping this site away from minors

You must be at least 18 to hold an account or place a bet here, and gambling may not be legal at all where you live — that is on you to check, because the site does not know where you are and does not block anywhere. Being straight with you: the site does not currently ask your date of birth or verify your age when you register. That puts the responsibility squarely on you as the account holder, and it makes the points below matter more than they would elsewhere.

• Your account is yours alone. Do not let anyone else use it, and never let a child watch you play or place a bet "for fun".
• Do not share your password or let a browser save it on a device other people use.
• Sign out when you finish on a shared or family device. A signed-in session on this site lasts up to 30 days in that browser — closing the tab does not sign you out.
• Use your device's own controls to keep gambling sites away from children: Screen Time on Apple devices, Family Link on Android and Chrome, and Microsoft Family Safety on Windows and Xbox all let you block websites on a child's device or account.
• Set up a separate user profile for children on any shared computer or tablet, and put a PIN or biometric lock on your own.
• If you use a two-factor code, a passkey or an email sign-in code, keep it on a device a child cannot unlock.

If you believe someone under age has used an account here, tell us at support@dicexo.com.

Software that blocks gambling sites

Self-exclusion here only covers DiceXo. If you want to close the door properly, blocking software works across your whole device and covers thousands of gambling sites at once, this one included:

• BetBlocker (betblocker.org) — free, run by a registered charity, works on phones, tablets and computers, and cannot be switched off for the period you choose.
• Gamban (gamban.com) — paid blocking software for computers and phones; some support services provide it at no cost.

Install it on every device you use, and ask someone you trust to hold the settings if you can.

Where to get free, confidential help

Talking to someone who does this for a living helps far more than most people expect, and none of the services below will judge you or ask you to pay. We deliberately do not print phone numbers here, because they change and a wrong number at the wrong moment is worse than none — each of these sites lists its current contact details and opening hours.

• BeGambleAware — begambleaware.org — free, confidential advice, self-assessment tools and referral to treatment.
• Gambling Therapy — gamblingtherapy.org — free online support in several languages, available internationally, with moderated forums and one-to-one help. It also supports partners and family members.
• Gamblers Anonymous — gamblersanonymous.org — a worldwide fellowship of people recovering from gambling problems, with local and online meetings.

The first two of those are also linked directly inside the Safer gambling panel on the site.

If you are in Lebanon or the Gulf: dedicated gambling-support services vary a lot from country to country, and some have none at all. The online services above can be used from anywhere with a browser and are a good first step. Beyond that, a doctor or a general mental-health or crisis line in your country can point you to local counselling — and a problem with gambling is a legitimate reason to call one. We are not going to print a local service we have not checked, so the three above are the ones we will stand behind.

If you are in immediate danger or thinking about harming yourself, contact your local emergency number or a crisis line in your country now. Gambling debt feels permanent and is not; you are not.

If you think we have handled something badly

If you have asked for a limit, a break or an exclusion and it has not worked the way this page describes, tell us straight away at support@dicexo.com — say what you set, what you expected and what actually happened. It is read and decided by the operator. Please do not keep playing while you wait: start a break in the meantime; it costs you nothing and you can still withdraw.

What we record when you use these tools

So there are no surprises: when you set or change a limit, start a break, self-exclude, or when one of those blocks something you tried to do, we record it — the limit amounts, the times, and what was blocked. The operator can see it and can add notes about any contact with you about it. We keep this so that the tools actually work and so we can see whether an account needs help. It is covered in more detail on the privacy page.